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Written by a NHS patient
15th September 2021


I was sent to a&e by gp and it is a shambles, people were standing or sitting on the floor as not enough chairs, there were no cubicles and people had to be sent back to waiting room there were 14 ambulances waiting outside to offload patients. Usually I would have been sent to Abergavenny or Hereford but Hereford was full and Abergavenny was closed. I am still waiting for urgent report to be sent to my gp, I went on 6th September and it’s now 15 th my gp still hasn’t had reports

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe