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I had a serious fall and broke ribs and punctured my lung, half of the lung drain was left in accidentally when I struggled in excruciating pain I rang and told them and they bizarrely told me I signed myself out (what idiot would do or could do that with those injuries but they then said I was rude on the phone and to go tell my GP , I live on the top floor of my building without a lift, when I told him this he said it was not his problem. Completely astonishing unprofessional attitude, I’ve paid into my national health since I left school at 16 years old , seriously I expected better humane treatment.