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Llanfrechfa Grange Hospital
2021-07-19
Person
1
5
0
Written by a NHS patient
Written by a NHS patient 19th July 2021
A&E....long wait...patients with no masks and nobody addressing this
Poor communication...nobody answers the phone and difficult to get update of patient
Ward manager lacking empathy and understanding of care needs and frustrations of patients who are ill and unable to make robust decisions
Food needs improving
Medical items lacking...is this a state of the art new hospital? I think not
Organisation and management need looking at
On positive A&E nurse at first point of contact caring and helpful
Recognition given to staff shortages