Share review of Llanfrechfa Grange Hospital

Llanfrechfa Grange Hospital 2024-03-30 Person 4 5 0

My husband was recently admitted to the Grange whilst experiencing a stroke. The timely and expert care he received immediately in the Resuscitation Department and subsequently on the Hyper Acute Stroke Unit almost certainly saved his life and at the very least, prevented permanent impairment. Without exception ALL the staff, Consultant, Doctors, Nurses, Physiotherapists, Porters et al in those two Units went over and above the call of duty. I note some of the complaints, indeed we have had similar experiences with other family members ourselves. The fault doesn't lie with the medical staff but rather (1) with the administrative system which directs minor injuries wrongly to what essentially is a Critical Care Specialist facility, because the local hospitals have been prematurely closed, (2) because people turn up and treat the place as a general A & E. There were dozens of people waiting with e.g. 'I think I might be getting a bit of arthritis' complaints. Some that smelled as though they had spent the afternoon in the pub etc. WISE UP folk - you might actually need life saving treatment at some time which is delayed/denied by these time wasters. Having said that, I must also mention the self important behaviour of two staff members in the 'Departure Lounge' They presented a very poor public image. They were more interested in moaning and swearing amongst themselves about being inconvenienced by having to pass over our prescription - with total disregard for us or the other patients. VERY UNPROFESSIONAL!