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Llanfrechfa Grange Hospital 2021-06-06 Person 3 5 0

My wife was suffering with kidney stones and was forced to walk out of the A&E waiting area to goto a shed outside where her details could be taken, eventually a nurse appeared to take the information and we were allowed into A&E, What followed was simply put a nightmare, my wife was left with no pain medication and was crying out in pain, another poor lady passed out all with no interaction from any medical staff. If it weren't for my complaining to the receptionist I believe my wife would have had to wait considerably longer than she did. The only saving grace of this poorly organised mess was the excellent medical staff that eventually helped. From the orderlies to the nurses and doctors all were excellent, showing care and attention when needed. I am not conceited enough to say I have the answer to these issues but I am aware that as it stands I would not recommend anyone going to the A&E department, for the sake of the patients this needs to be addressed.