Llandough Hospital 2023-12-16 Person 5 5 0

My appointment was for gastroscopy and I was terrified, shaky and confused, losing my forms and talking nonsense. I had asked for a sedative but was sure it wouldn’t work. I had a gastroscopy some years before and it was not a pleasant experience. The memory coloured my attitude for several failed attempts afterwards. However, I was treated with kindness and compassion, and the procedure was clearly explained to me. The team were very polite and professional and I was given a sedative, which made all the difference. Against all my fears it worked! I felt so comfortable when I came round that I had to ask if the procedure had taken place! I have a very slight sore throat today, the day after, and obviously will not be driving, but cannot thank the team enough for their patience and expertise. I was quite embarrassed by my cowardice but Dr Haboubi (? Sp?) was charming and very patient with me. Thank you to the whole team for making it almost an enjoyable experience. Obviously I don’t want to have another gastroscopy, but I’m no longer terrified. Oh, and the result was “All clear”!