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Written by a patient
3rd October 2017


I have been waiting for an appointment with my consultant since June this year. I am supposed to see him every 12 months and have an MRI scan every 2 years. When it got to September I thought I should contact Dr Healds secretary to find out what has happened to my appointment. Imagine my surprise when I was informed that Dr Heald no longer worked at Leighton! I suggested the secretary that as I was one of his patients should I not have been informed of this and told who my new consultant would be? Apparently not, my notes would be passed to Dr Quareshi and I will get an appointment over the next few months as there is such a back log. I asked how many other patients had not been informed of Dr Healds departure but there was no reply. The service at this hospital is atrocious, something needs to be done.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff