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Lancashire Cardiac Centre 2015-06-01 Person 4 5 0

Upbeat, happy friendly ward staff. Helpful and willing to go the extra mile. More staff would be better, as very busy ward, but the staff worked like soldiers. Good positive attitude by all staff from ward sisters to housekeeper and domestics. Distinct lack of ward managers seemed to make no difference to smooth running. Issues were fully explained and problems resolved without fuss. Good, good team.