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Written by a NHS patient
3rd May 2023


Bad experience trying to book an 'Urgent' outpatients appointment for 6 weeks (the earliest they could offer) even though I have already been diagnosed and just waiting to start treatment for a severe chronic condition. and very poor experience and no communication following a call the 'Patient experience Team'. It comes to something when you have to complain about the complaints dept. This hospital is a very poor second rate facility, and I would not recommend it to friends or family. Do yourself a Favour and go to QWMC instead, at least they treat you like a human.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe