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Written by a carer
4th September 2019


7 hour wait on a trolley in A&E without a word or consultation. When eventually seen doctors just talked to their colleagues and the family seem to be an irritant and are told nothing of the treatment plan or expectation. There seems to be no patient care. I am not sure of the Patient Care Charter but I am sure of is they lack the approach of a caring, efficient and effective community hospital service and are complacent about the standard of patient care. Looks good but performs very mediocre!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff