King George Hospital

King George Hospital 2024-01-30 Person 1 5 0

I went to an and e with a needle prick. The hospital wasnt just. I got referred to urgent care where the lady on the desk was the rudest person I’ve ever met. I was then told after an hour I have to go an and e. I was seen by 3 nurses before having bloods taken then after seen by another 2 nurses. 4 hours later I was told I do not need any treatment and to go home. I feel lack of communication and wasted visits to nurses wasted both my time and the nurses.

Communicate

King George Hospital 2024-01-30 Person 1 5 0

What time to come in one apartment by a nurse as I needed a very strong painkiller was made to wait. Four hours before they acknowledged. I was even there, then told to go outside when I was told to stay inside, took nearly 12 hours to be seen by someone then was told That I had to go home at 6 o’clock and come back at 8:30 to have a scan have no sleep. This was not possible so had to change the time to a suitable time for both of us. Had the scan done then was told I had to wait 12 hours in the hospital again to get the results, not one communicated with me with anything when asking the doctors what’s going on. They said they’re not dealing with it. You’re seeing someone else. There was no communication at all with anything knowing that I suffer from angina diabetes and I’m disabled with suspected kidney stones , I was made to wait in absolute agony for six hours This is the worst hospital. I have ever been to in my entire life and I will be writing a review on triple visor about this and be sending a bad review into your head office about this as I was treated so terribly up there

You could’ve acknowledge me being there, treated me a lot better than you did. I felt a lot of racism towards me, the only white person there. No communication. No nothing. had to ask for my own wristband to be put on as was waiting for hours, pushing me Pill to post telling me to wait outside all the time not letting me know what was going on. Not giving me no pain medicine, even though I was in so much pain, and not dealing with the problem that I came in for and sending me home still in pain. This needs to be rectified.

King George Hospital 2024-01-30 Person 2 5 0

I went to hospital on the Wednesday due to collapsing at work with severe pain in the abdomen area. I was there all day to be told it’s not acute and that all they gave me was Gaviscon and paracetamol which I could’ve done at home instead of spending 13 hours in A&E, they told me because my condition wasn’t acute to go back to my GP and asked them to refer me for an ultrasound. I also had an ECG which was an abnormal. I went to my GP the next day and explained the situation they were shocked that they sent me home with my easy G look the way it did And they don’t understand why they could not have done the ultrasound there and then however my GP sent me for one but it would take up to 4 weeks. I left it a few days to see if the symptoms would subside as they gave me some tablets as well, and they said it would take about 48 hours to work on Monday I was still in pain so I went back to my GP who told me that there is not much they can do there. If they were a relative they would advise to go back to the hospital. This is what I did where I sat for another 13 hours, but this time after about 10 hours I was put on a drip and given morphine and other medication to help with the pain. They also told me that I needed to come back the next day for an ultrasound as they couldn’t do it this late at night due to it being shut. They told me to get my ultrasound done and the results would be back at your GP. They also said that I would get a phone call in the morning to tell me when my appointment would be for that day. I got a phone call about 9 am which was good. However they said can you be there by 9:40 for your appointment so I got there as quick as I could while still being in pain had scan to be told that I needed to go to A&E for my results. This was really confusing as the night before they told me to go home and the GP would have my results so of course you think that there is something wrong , I sat there from 10:15 am until 530-ish. Maybe a bit later just for my results to say that they couldn’t find anything and you need to go back to GP because they believe it’s an ulcer or some sort of gastritis but a camera is needed. I felt like a ping-pong ball which I am not to date. I am still in pain nearly finished my tablets and the painkillers and still waiting for appointment for the camera test. This is not satisfying at all and these are the reasons that I gave the above results .

Things that you could’ve done better are listening to the patient more, actually given some efficient pain relief that is not just over-the-counter stuff as the reason that we come to hospital is because the over-the-counter stuff hasn’t worked. To communicate more between the hospital and the GP as I felt like a ping-pong ball to actually do some test and physical touch in the sense of feeling the area that was in pain rather than listening symptoms. As I am not a professional they were and taking people on face value rather than telling me that it’s not a queue and that I’m not in that much pain considering anyone’s paying a threshold is different.

King George Hospital 2024-01-30 Person 2 5 0

Some members of staff treated me well, but on arrival waiting to check in we saw a lady with a young child come in (he looked to be having a seizure) and the staff and security were very unkind to her and told her not to talk and be quiet. Her son then fell unconscious.

The care plan could have been communicated better. My partner waited with my all night thinking we would be discharged at some point, only to find they were still considering admitting me over 12 hours later.

King George Hospital 2024-01-30 Person 5 5 0

I got treated very well in the hospital, felt the nurses was very helpful

The soup needs to be changed, very oily

King George Hospital 2024-01-29 Person 5 5 0

Pleased with the service and that it is happening in a timely fashion.

The appointment happening earlier.

King George Hospital 2024-01-29 Person 5 5 0

I was very anxious and stressed when l arrived and l was welcomed and put at ease, My a&e docter was Dr Babar Majeed and he was so understanding , it was busy that day (20th Jan ) but he still listened and l didnt feel rushed so l m grateful so his help and it made a huge difference that day, A big thank you for him . The nurses were lovely especially Kay Yonis Thank Nhs

Hots drinks trolley more frequent

King George Hospital 2024-01-29 Person 1 5 0

Nurses were not trained sufficiently. Foreign staff not familiar with our system. Doctors, in five days I had five different doctors to deal with. My results were not passed on from one to another. My permanent catheter was installed by young doctors with insufficient experience.

Everything

King George Hospital 2024-01-29 Person 5 5 0

Was treated with total respect

More variety in the menu

King George Hospital 2024-01-29 Person 4 5 0

Nursing team were excellent, very attentive. Didn’t really see doctor other than surgeon coming to tell me procedure went as planned and I could go home.

Greater information while waiting. I was left 24 hours without fluids while waiting for op and had excruciating headache by then.