king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
197,910 reviews

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Page 1483 of 19416
 
Review of King George’s - Accident & Emergency
8th August 2023


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Suggested improvements
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Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Juniper Endoscopy Unit
8th August 2023


I was waiting quite a while to be booked in, then I had to wait again as no bed was ready. I was told I would be there for 2-3 hours, but went past the 3 hour point. The nurses were good, but the doctor that carried out my procedure, appeared to be in a rush and was not very caring. My procedure was extremely traumatic, he was unable to complete it fully, and then said he had offered more sedation which was a lie. I could literally feel everything he did, and it felt like a blunt piece of plastic was being pushed against the edges of my throat. I cried during the procedure due to the pain, and was told quite boldly that I needed to calm down. I have had this procedure twice before and have never experienced this kind of pain. I complained when I returned to the ward and was given information about taking it further by the ward sister. She said I could complete a paper version of this survey, but did not tell me I could do it online. I only discovered this by taking the paper copy away with me. She also gave me details about pals. For 3 days after I could hardly swallow, my throat looked red raw, and I had lots of what looked like burst blood vessels all across the back

Suggested improvements
Encourage your doctors to be more patient and understanding with patients that are clearly in distress

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
7th August 2023


the staff were absolutely fantastic

Suggested improvements
I don't think yous could off done any more for me on my visit

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Pre-Assessment written by a patient
5th August 2023



Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Pre-Assessment written by a patient
5th August 2023



Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Pre-Assessment written by a patient
5th August 2023


They are all very good.


Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Rating not given.
Communication nurse
Experience
 
Review of Adult Day Care Unit written by
5th August 2023



Dignity/Respect
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Kindness
Doctor communication
Communication nurse
Experience
 
Review of Pre-Assessment written by a patient
5th August 2023


Very friendly, great service.

Suggested improvements
NA.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Adult Day Care Unit written by a patient
5th August 2023


Superb care and attention. Procedure and personal details checked multiple times. Constant care in recovery room. Ward staff nurse helpful, knowledgeable and caring. All staff were happy to answer questions.


Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
Review of Pre-Assessment written by a patient
5th August 2023


Everyone was nice.

Suggested improvements
Just carry on.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience
 
 
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