king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
196,999 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 13 of 19325
 
Review of King George’s - Accident & Emergency
14th May 2024


The waiting time of 12+ hours was horrific. I was able to get pain relief after about 6 hours.The medical staff did their best, as they were seriously understaffed. That night there was only one doctor on call. The following day only 2 doctors showed up. This is unacceptable for a health scare system of a developed nation. After waiting over 12 hours I still wasn’t able to get final answers about what my CT scan meant, because the doctor was relying on a ENT specialist at Queen’s to give their second opinion on the CT scan. The specialist at Queen’s obviously had now time for this and said they would look after their shift. No clarity on when that would be, so for my own mental and physical health I went home.

Suggested improvements
Have more doctors on staff and remove reliance on other understaffed hospitals. Priority pain relief for those suffering. If patients need to wait long periods of time, put the in rooms or beds that are more comfortable. The waiting area chairs are difficult to sleep on.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
14th May 2024


I can't fault the way staff, nurses and doctors treated me. They were all suoer friendly and kind. Listened well and were not quick to brush you off. I have 1 complaint only. I came jn with chest pain and left arm pain. I saw a doctor about an hour and a half after arriving. The doctor was thorough and requested i get an ecg, chest x ray and blood tests. I waited 3 hours after being seen by the doctor and saw many patients come and go. I did think a blood test and ecg should have been done asap...so 3 hours after seeing the doctor i went to find out why i hadn't been called. Turns out they missed me out some how and a nurse quickly did s blood test right there in the corridor. He told me to stay there and that i woukd get an ecg soon. I did literally 5 minutes later. Had i not gone to find out why i hadnt been called.... i would have waited even longer.

Suggested improvements
Maybe check to see if tests that have been requested ....gave actally been carried out

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
14th May 2024


Yes, I was treated very well by all the doctors. They gave every information regarding the treatment on time and checked up time to time while I was admitted there. The staff was very good and treated comfortably.

Suggested improvements
According to me, everything was good regarding treatment.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
14th May 2024


I was treated extremely well. I felt staff were concerned for my well being. I felt a little excluded from some aspects but probably justifiably so. The 10 hour wait in A&E was an abomination. There needs to be more staff, more facilities in A&E to handle the volume. I blame the government not the hospital. What happened to the 4 hour target?

Suggested improvements
Reduce waiting time in A& E

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
14th May 2024


The waiting time it too long ..8 hours it is too much

Suggested improvements
The waiting time it s too long

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Gardenia Ward
14th May 2024


I was happy about the way they treat me with care.

Suggested improvements
I don't have any information.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Erica Ward
14th May 2024


It was well deserved My care and treatment was very good The staff were very friendly and helpful to me

Suggested improvements
As fare as I am concerned your doing great

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Outpatients Department
13th May 2024


I was most impressed with out patients, thought it was well run but I was the first appointment of thd dsy!

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Japonica Ward
13th May 2024


I felt that way

Suggested improvements
There should be always a senior Doctor available to check the patient in case of emergency because my drain came out and I had to wait for a senior Doctor to come until next day at 10 in the morning

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Japonica Ward
13th May 2024


Some of the nurses were really kind and helpful but there were two nurses that were really rude and blunt. I felt worried through the night as I didn’t want to press the help button as I felt like I was asking for too much from them. One of the nurses was trying to help me on the commode and asked another member of staff to assist, the other nurse stated she was busy doing tea orders and shut the door in her face so my husband had to assist but was worried he was going to hurt me. Another nurse was really argumentative towards the Dr advising what care I needed to go home with, it’s was really unnecessary and made me feel uncomfortable that she wasn’t going to listen to the Dr as soon as they left.

Suggested improvements
To show more kindness towards patients and act like you actually want to care for your patients as it is your job at the end of the day. It was so awful having to go through my procedure but the worst part was the way I was treated by a couple of members of staff, it just made the experience a whole lot worse. I cant say this about the whole ward as some of the nurses were really lovely.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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