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King George Hospital 2024-03-28 Person 1 5 0

Because I didn’t felt I was treated accordingly, I came in with extreme pain unable to move my arm shoulder properly with pain in chest left to wait for near 11hrs . Even when I had at one point been called Togo get my obs done as I was waking the next thing I knew I was on the floor there was no sense in urgency or to find out why. One person had tried to help me up by lifting me from my bad shoulder which did not help the pain. I was told I would get a scan to then not get it. My arm put in a sling saying I would be referred to queens fracture clinic but as I had explain I had not had an accident or injury to this arm. Queen’s then phoned me and told me they would not see me due to having not sustained an injury

Listen to your paitents, be more understanding make them feel like they are valued.