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29th April 2016


Sho was polite - explained clearly to child what she was doing. Listened well to the child. Paediatric consultant was excellent very concerned - listened to mum's (my) concerns. - A and E generally need better and clearer signs to indicate where people should wait. - You cannot see the person or communicate properly through window. - 1st window needs to move from blocking.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location