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26th March 2024


Overall treatment was excellent most of the staff knew, their role communicated effectively and information given was clearly explained.

Suggested improvements
I was not always aware what would be the next process especially after night staff left and the morning staff came. There was a clear change in how information was communicated (or lack of). I was left guessing for over 2 hours. Also day time consultants discussed some embarrassing issues in front of other patients while at night time the medical doctors took me to a private area. However, this does not overshadow the knowledge and expertise of the day time consultants. In overall I witnessed great Team work at play and most staff where smiling despite being a busy ward where sometimes nurses were struggling for beds. The team spirit was fantastic!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse