King George Hospital 2024-05-05 Person 3 5 0

I visited King Georges Hospital Seizure Clinic on 25th April. I had been experiencing side affects that I believe were from the nedication I was taking. When I trued to tell the doctor I was loding my hair I was shut down completely told it could be from anything. It was a shame because if the doctor had asked questions rather than shut ne down it could of saved money and time. A few days later I found myself having to email the seizure clinic nurse specialist and inform her about my experience and the hair loss that is continuing. I even went to the trouble of taking a picture of my hair loss after shower. The nurse apologised that I was still experiencing hair loss and would speak to the doctor. A week after seeing the doctor she called me to speak to me regarding the medication, she indicated that the side affects could be from surgery. I was quick to let her know about my memory loss and throwing items away, joint pain and I think she then realised that it couldn't be surgery. She asked me what I want to do and I said change the medication to see if there is any improvement in what I'm experiencing. I think hair loss is horrible especially if you have baby fine hair and lose 40% of your hair is quite upsetting. I am pleased that the doctor today dud listen to me without shutting me down. The doctor said dhe will write to my GP and explain how the introduction of the new medication shoukd be done. It us just a shame more questions were nit asked at my appointment at tge hospital as thus could have been easily sorted rather than a phone xall, the doctors time as well as mine, having to write a letter to my GP, it's a waste of NHS time. When working with patients its so important questions are asked and patients are given an opportunity to put over what they need to rather than shut them down because maybe the clinic is running late. In the long run it saves time and more importantly NHS money. I think on tge whole doctors and nurses do a marvelous job but its important that it's consistent.

Ask more questions and importantly listen to what information the patient is giving given the opportunity.