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20th October 2023


While being admitted to king George hospital, it took 50 hours in order for me to be transferred to queens. . During that time. I was in a lot of pain.

Suggested improvements
Was not picked up by an ambulance due to my accident was driven to king George as I approached A&E was told to wait in line when I had my wrist broken and finger broken was not seen straight away was in a lot of pain. My hand and finger were manipulated. Then I waited for several hours until I received any painkillers. I was then told they cannot do the operation and would need to be sent to queens hospital, which was going to be a 4 hour. Wait with an ambulance but instead had to wait all night in pain until I was transferred. Instead, I was transferred by a family member in the morning.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse