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Written by a patient
15th September 2023


Nurses were kind, patient in answering my questions and well informative, particularly Jackie who attended to me initially. I felt doctor could have explained what the camera was showing in my bowel. However I may not have heard everything if he was the sedation made me very droosy and I may not have been able to take all the information being in parted to me. Coffee and biscuits was most welcoming after my long fast.

Suggested improvements
Doctor explaining procedure during actual bowel examination would have liked to see the doctor after procedure to explain what was found during investigation. However I appreciate with a number of people to process this may not always be possible.

Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
Experience