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28th November 2023


I was sent to urgent care with a migraine, visual disturbance and no tolerance to noise and sat in a crowded loud busy room for 3 hrs.. the gp then decided I needed more tests and sent to A&E with a possible clot or brain bleed… 3 further hours later a ct scan was done and some more bloods.. then there was apparently a dr there to review but no body was called for the next 12 hours.. so overall 17 hours later I was seen, given a bed for 15 mins whilst I got a drip and then sat on a chair with advise to be referred to a specialist and sent home.. for a disabled person with a migraine they sent me home worse off then coming in..

Suggested improvements
Everything!

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse