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7th September 2023


I was put in a no isolation room despite having covid. I was not given pain relief despite asking nursing and dr staff multiple times until six hrs later . Ironically I was told it was a quiet night. I was forgotten in terms of any breakfast so I had to leave my room with a mask on to ask for tea and food so I could take my morning medicines. It took two hrs for my urine sample to be collected from me room with multiple people coming in to check if it was simply there

Suggested improvements
Give pain relief in timely manner Add signage if pt has covid Organise food or drink when patient isolating Communicate better amongst team

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse