King George Hospital 2024-05-08 Person 1 5 0

I was made to wait up to 13 hours before seeing the doctor. I was in the waiting area the entire time so I didn’t even get to rest in a bed or a ward during this time. I was severely sick so this made me feel even worse rather than better. One staff member was very abrupt and sadly gave me no update so in the end I had to discharge myself and go private to get my medication and care. Really disappointed with the ridiculous waiting time from this hospital and no updates or comfortable waiting area. Will not be going here again despite it being my local. Others also waiting over 11 hours with chest pain, elderly were in the corridors with bed sores as I heard a nurse mention that they had gained them whilst being kept waiting in the corridors!! Did not feel safe or comfortable and went home feeling I’d wasted my time, despite feeling awful with severe dehydration and a viral infection. I’m vulnerable with a pre existing health condition so should have been seen much sooner. Had to wait way longer than should ever be acceptable.

Reduce Waiting times Updates from staff members Kindness and respect from nurses Add comfortable waiting area!! Air conditioning it was very hot and stuffy making me feel sick!!