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21st May 2022


There hand over and still would not see him, even after telling them his temp was 40.2 I was in the night before for 8 hours and left this morning around 4 finally seen main doctors was very good.

Suggested improvements
They did not take into consideration his age, previous infection and 2nd time back in 1 day. Every child should have there. Temp check regularly once waiting given medicare if needed worst experience from Queens. As a mum that has had 2/3 hours sleep and temp 40. So nobody reassured me, just told me I had to wait like everybody else this has made me feel ill the stress and worry when nobody helped and made him wait!

Dignity/Respect
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Parent Dignity
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Involvement
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Information
Staff
Suitable Location
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Experience