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28th November 2023


Everyone was fantastic asides from one senior Dr. He was a bit rude and kept shouting even though I had told him I was in with a migraine attack with severe photophobia, sensitivity to noise and smell. It was when a Jr Dr then spoke up for me that he finally lowered his tone.

Suggested improvements
Please make sure that the staff involved in my care are valued and appreciated because they were fantastic. Members of staff to praise personally: The nurse in the red top that placed my cannula and took my blood samples Nurse Katie Nurse Sophie Nurse Renato Nurse Simona Nurse Elizabeth Jr Dr Farhanna

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse