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My visit was first to urgent care which was very poor. Then sent to emergency where I waited until the morning doctor's arrived. Urgent care staff were rude, bored and unhelpful except for the nurse who did my bloods and ECG. The nurses in AE, were good, especially one of them, much better than Urgent care. The night doctor I saw in Urgent care was dreadful, rude and shut his eyes if i didn't understand his question! Never made eye contact or put me at ease at all. It's dreadful considering I waited 5.5 hours . The toilets are disgusting.