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King George Hospital 2024-03-19 Person 0 5 0

I was taken to hospital via ambulance at 3pm. I was in agony with potentially a dislocated knee. I was left in the corridors all night. The only thing I was given was pain relief twice, once in ambulance and 2nd at hospital. When it came to handover around 8pm at which point no blood had been taken and no dr had seen me. As the handover was being done I saw clearly that my file was not in the pile as they spoke to everyone else but me during handover. I raised this with the nurse to which he replied the other nurse has it as the pile he was carrying was to heavy. I called the nurse who had taken my file and told her to put it in the correct position off the que. I said bloods hadn’t been taken and she lied to my face that they already had taken them and it was logged in the system. I asked her to show me a printout to which she was dumbfounded. She then went and came back after an hour and said she could see my blood results on the computer, which was a lie. I told her to show again dumbfounded and she said she would call her line manager. After a few hours a nurse came to take my blood. I said it’s already done isn’t he said “no”. The previous nurse had lied to my face or someone had uploaded the wrong information. Finally when a dr approached me at around 10.3-11 she said she wanted to do a xray and is waiting on blood work. She gave me some antibiotics just incase of infection. I had the xray and was given the all clear for any dislocated bones. When the bloods finally came back they were also free from any infection. I was given crutches and a course of antibiotics just in case there is a infection which baffled me. Why give antibiotics if there is no infection. I was then discharged at 5am the next morning from when I had come in. I was left in the corridor all afternoon, night and morning. I was not given a bed or cubicle. I couldn’t walk and needed a nurse to get me a wheelchair several times again all 3 nurses said they will be back. I said I’m gonna urinate on the floor infront of everyone still no care. It’s only when my cousin came and found a chair and took me to the toilet. This was such a traumatic experience I never want to visit kings again.

Everything needs to be done better. Nurses need to actually give a damn about patients. I hope when they need treatment they get treated the same. Absolutely disgusting behaviour from all involved.