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16th April 2024


Majority of nurses very thoughtful, although after using buzzer multiple times in Majors I was ignored. I was left on commode and forgotten about, which was distressing. Two nurses were very kind though, and helped me greatly. They gave me a thorough wash and helped me lots.

Suggested improvements
Security needs to be more effective. There are more security guards than nurses, however they just seem to watch people kick off and do not take action. Screaming woman on the floor by my room, was left to whail continuously. A woman tried to come room, my daughter stopped her. She was clearly intoxicated/on drugs and left when my daughter told her to, she did get angry initially. No security invention at all.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse