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16th April 2024


Firstly I came in with a letter from the GP with low calcium. Doctors did a blood test But not calcium only full blood. I was then sent over to the main a&e and they did not have any record of bloods take me so took some more. The doctor was very dismissive and did not look into why I was there just said calcium has rises now. I also said previously after surgery my calcium took a long while to recover and she wrote the opposite in my discharge letter.

Suggested improvements
Communication and listening to the patient. Doing the right bloods and then not losing them.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse