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King George Hospital
2023-05-23
Person
1
5
0
23rd May 2023
This was the worst experience I have had. The staff in Majors (day shift) we’re all about having a laugh and a joke around with one another. There was no urgency in anything they were doing. They were not rude - however there was zero professionalism. I was referred by my GP to get treatment urgently however I was made to get my husband to bring my meds 10 hours after being there because they ‘couldn’t treat me’ I honestly don’t know why we pay our taxes for this sort of service. They have an open area where the doctors come to discuss your personal information openly for others to hear- no dignity no confidentiality. I am sure there are some nurses/doctors somewhere that are passionate about their profession however what I saw in King George did not display this. Absolutely shocking service. I was in this hospitals A&E 12 years ago - it was the best service I could have ever asked for! How the standards have slipped!!!
Suggested improvements
More compassion and professionalism. Treat patients with dignity. We are people in need. You chose this profession don’t abuse the position you are in.