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27th September 2022


The doctor was very good but the staff did not act on her instructions when asked to so some of my treatment was delayed.

Suggested improvements
General communication could be greatly improved. Patients are left sitting in the waiting room for hours on end with no information and this creates a lot of stress. There were people in the waiting room with me who had been there for 16 hours! They had waited all through the night! My total time at the hospital was 11 hours which was too long too. The investigation into my condition could have been carried out in half that time. There were plenty of nursing and auxiliary staff but it seems there was a shortage of doctors.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse