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22nd August 2023


An extremely poor treatment, I was taken hospital as I got faint and had severe pain and apparently siesures( not sure though) but any ways, ambulance took me to hospital after pulling me all way through stairs somehow without any streture and left me in corridor of hospital without any treatment for 12 hours waiting for doctor... Insane treatment with the patient with dizziness and pain in whole body and also complain of pain beneath chest. Spent whole night crying on the chair waiting for doctor and there was no one to tell when would doctor see us. If we can go back home or lie down on the bed. If 12 hours wait was there people could have been treated like jk e human and can be sent to home and asked to come back by some time like gp appointments... No bed no treatment just checking blood pressure to see if person is alive and not dead of pain. Insane and human less behaviour until my doctor met me and saw my condition there was no one to take care. Me and my husband were in pathetic situation at hospital. Insane

Suggested improvements
Please if people have to wait that long tell them expected time to come back and get themselves checked. Literally no more than 50 patients were there in emergency and could have treated much better than they are getting treated right now

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse