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23rd August 2023


I waited in A&E from 6.30pm till 11.15am the following day. The long wait was to see a doctor. Initial assessment and blood tests were done reasonably promptly. My reason for attending was a recurrent one, that I was very reluctant to attend for in the first place. The doctor who I had never met before made a judgment that my condition was due to anxiety, and even suggested I should take sleeping tablets!! I came away exhausted and none the wiser, and my problem has neither been resolved nor dealt with.

Suggested improvements
Get seen by a doctor sooner. Somewhere for people in pain to be able to lie down, other than on the floor. Don’t make assumptions that symptoms are caused by anxiety just because you don’t know what’s going on.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse