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King George Hospital
2023-10-21
Person
3
5
0
21st October 2023
Things were done to me, but no explanation as to why, and no results given for nearly 6 hours after. We were in a corridor, and people rarely came by to see if we were alright. We were offered not refreshments in more than 6 hours. The drip would have run through if I hadn’t turned it off.
Suggested improvements
In the discharge lounge the toilets were not big enough to accommodate an adult wheelchair, it used to be a paediatric ward. The lights were not working in both toilets we tried. The nursed was using the torch on her mobile phone, and I had to hold the door open a little from the outside to give them light. When the booked the ambulance they didn’t identify that she was a wheelchair user who was unable to stand. So she had to be transferred to a seat by 2 ambulance crew.