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King George Hospital 2022-05-21 Person 1 5 0

I went to a&e at 11.30 pm as I had horrendous back pain. I was left with no pian relief despite asking numerous times and when I asked I was told to wait Overall I spent over 14 hours before I was eventually seen at 2pm,by a doctor cx who sent me for a CT scan which showed I had numerous kidney stones!!! Then at 2.45pm over 14 hours later, I was given a few painkillers and told I could go home, no advice, no help nothing!!!! It was only once I went home and contacted my own doctor that I was told King Geotge has a Urology clinic and even my doctor was appalled that they didn’t even refer me or offer any help!! I’m utterly disgusted and hope my complaint is taken seriously as I’m a 60 year old woman, who’s worked and paid my NI all my life, who was ignored and disrespected by being left for 12-14 hours with nothing but dismissive behaviour when I was in utter agony, as anyone knows Kidney stones are a honey and I have numerous!!!!

Actually treat patients earlier than 14 bloody hours especially those in agony.