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King George Hospital
2023-11-28
Person
1
5
0
28th November 2023
I have a blood disorder and I am a diabetic type 1 came via ambulance got cannulated and then x rayed then spoke to a Dr told him my issues had it documented, then was told to sit outside the waiting area, had to be isolated as I have no spleen, then 7 hours later saw a Dr and asked me what I was here for?They received my bloods 5 hours previously to find I have a serious infection which could be deadly for someone like myself. I am shocked and appalled by the way I was treated considering I’m a complex case and all my consultants are at the Queens hospital, my husband was treated disrespectful by 2 nurses with condescending answers. I told the ambulance crew to take me to Queens prior my visit to KGH but had no choice but go there, where I hope I won’t be going again
Suggested improvements
No1 you need to prioritise the cases
No2 have respect for those that are unwell
No3 don’t send ambulance patients in the waiting area where casualties have turned up on foot with possible mild cases
No4 the change over of your Drs that time of the morning, cases need to be discussed by the drs that just come in to take over
No5 organise your A&E better, never have I seen in such an unorganised manner