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20th May 2022


I just needed to be checked after anaphylactic shock and it took so long just to be checked and no one saw me for 4 hours and I didn’t see the doctor for over 6 hours.

Suggested improvements
Information about when the waiting times increase. It increased from 3 hours to 4 then 5 and then 6 without being told. People had to constantly ask.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse