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King George Hospital
2024-04-16
Person
3
5
0
16th April 2024
Left waiting for long periods between being seen for triage to doctor to consultant. After the consultant said no new for scan, just have pain killers and can go, I had to wait over an hour before someone came to give me pain killers, then another hour and a half before I asked having become impatient and asked the clinical team to remove my cannula so I could actually leave. No prescription for pain killers provided.
Suggested improvements
Between the triage and the clinical team there needs to be better notes or communication on the system about the patient and what has been discussed, what treatment is prescribed, test results etc. Each time I made an enquiry it seemed like no one knew at what stage I was at.