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King George Hospital 2023-09-19 Person 1 5 0

Long waut tumes, staff attitudes and treatment of patients was rude. I spent over 8 hours in A&E. Delays could have been avoided if staff communicated better. I waited 2 hours for urine results, 1.5 waiting for the sample.to.be taken to.be tested. Cannula should have been put in when bloods taken but this was missed adding 40mins delay in treatment.

Everything, from the initial assessment, to treatment. Staff need to be educated as to how to treat patients and that they are providing a service to someone who needs medical attention. They deserve to be treated with respect.