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28th March 2024


The staff were exemplary. Excellent leadership by the ward matron Jeanette. Male nurse went out of his way to assist personally. Patient with the patients!

Suggested improvements
It might be better to have a different person reading out the meal options as she had to repeat them several times because her accent was a bit of a challenge to some. That isn’t to say she wouldn’t be excellent in a different role.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse