King George Hospital 2024-02-21 Person 1 5 0

Thursday 15/2/24 I was taking part in a wellbeing/ mindfulness walk near Stratford E15, along canal towards 3 Mills when I felt ill and suffered syncope. My friends called ambulance, my bp, heart etc checked and seemed ok , I went home. My gp informed. Next day at 8.24 my excellent gp phoned to say I must go to A&E for further checks and possibly scan because she suspected causes that should be verified. She sent me a txt stating her convo and told me to show triage nurse. I did and was treated with urgency, further checks done by wonderful staff , blood tests taken. I waited and called in to doctor. He asked me what happened, I began to explain when senior nurse burst in, told Doctor he had a lot of patients and she would take over and do bp, bloods etc. I explained these had already been done efficiently and asked who she is. She said “I’m the senior specialist nurse for OLD people “…. Emphasis on “old”. I felt upset, since I was about to explain to the doctor what I’d experienced the day before. However he didn’t intervene and I was led down long corridors, to a large empty room where only one elderly patient. I showed this woman my gp’s text, requesting further tests to establish exactly why I collapsed previous day… the nurse was very rude and scoffed at my kind and thorough GP’s text message saying: “ what does she know about it! “ Eventually I saw a doctor for the elderly who didn’t really listen but just did more bp tests and told me to go. I have received a letter today which gives inaccurate description of the consultation.

The specialist nurse for old people, as she called herself should not have interrupted the first class A&E doctor when he consulted me. Perhaps he should have been more assertive with her and let me finish the consultation/ assessment.