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26th March 2024


The nurses in A&E and MRU were very nice and communicated well. Answered any questions that I had.

Suggested improvements
Obviously waiting time in A&E, the fact that I had to spend a whole night in A&E despite being told that I was going to moved to a ward. After being moved, the noise in the MRU ward after A&E was really loud. It was impossible to get any sleep which I needed. Also, I had a mentally unwell lady next to me who kept shouting and talking all night long. So it was an exhausting stay.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse