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20th October 2023


Every member of staff were brilliant. Gave me all the time I needed and did not rush me. Explained things properly to me. Gave me a chance to ask questions. They showed a genuine interest in what I had to say. The experience of visiting the clinic was a positive one and turned out better than I thought it would. It was also great to meet members of the Covid team, which I think was quite important as I’ve been talking to them closely over a period of time.

Suggested improvements
Nothing! Everyone was very attentive.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse