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3rd April 2024


I went into A&E with suspected Angina. Either I have angina thus take me into Emergency care immediately or discharge me immediately. In stead, I have been made to wait in the general waiting hall for 8 hours. I left at 1:30 AM without getting discharged. I understand Docs attend Emergency cases but my case is either t or not. It was a waste of time for me and shows how inefficient NHS has become.

Suggested improvements
Have a line doctor or a senior nurse to discharge cases like mine quickly so w we are no more in the queue helping NHS deal with people with real issues better.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse