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King George Hospital
2023-06-06
Person
4
5
0
6th June 2023
I arrived at the Urgent Care Centre at 6 pm on the 3rd of June after being told to come there by 111.
I was marked urgent but wasn’t seen until 2.30am. The department was very busy. When I was seen I was treated as Urgent and the doctor was very good. I was passed onto Accident and Emergency where I was treated speedily. All staff both nurses and doctors were excellent when I reached them.
Suggested improvements
I have to say that it was a long wait- 8 and 1/2 hours before I was seen. I can’t judge how many cases that were urgent in front of me. I only know that there were only 7 or 8 people with me when I reached A and E. The staff in the A and E were sympathetic.