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19th September 2023


Medical staff seem to patronise , regardless of your own intelligence or professional standing , not all but some ! Ineffective use of time and repetition of the same task . Waiting 9 hours to be dealt with is not acceptable, given I was sent here for something that I was told was spreading rapidly and could affect my brain

Suggested improvements
Communicate . Talk to people on a level not down . NHS may be a free service but it is not free and we the public pay a huge amount for it , therefore to give the impression you are an inconvenience and somehow not deserving of good service is very poor

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse