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Written by a family member
14th April 2016


No wonder people complain! How does the 3 queue system want exactly? How can this be the most effective system at urgent care when time wasters sitting eating crisps and laughing and joking are seen before a teenager with acute pain caused by wisdom tooth infection. Waiting for 5 hours with a face so swollen it looks like a tennis ball is disgraceful!

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Rating not given.
Communication nurse