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6th June 2023


I was meant to be taking for CT Scan around 19:00HR on 29/05/2023 while on A&E admission. The staff that attended to me removed my drips in preparation to go, I asked her if I could use gents quickly, she answered yes. Before I left she took the drip and the trawley away and never came back. I could not complete my doses, not knowing she was in a hurry to close for the day. I was waiting and she was no where to be found. Reported this to the nurse in charge, who came to my rescue. Very unprofessional behaviour.

Suggested improvements
She should have handed me over to the next available nurse to continue with my care

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse