king-george-hospital

King George Hospital

Barley Lane, Goodmayes, Ilford, EssexEngland, IG3 8YB
 
200,609 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Iris Ward
24th July 2024


Kindness and empathy runs through the whole ward

Suggested improvements
Let me go home quicker, but I understand that you are very busy and had to wait my turn

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
23rd July 2024


I was very impressed with the professionalism of all the staff during my 19 hour visit. I thought they were very thorough, understanding, and efficient and would like to extend my thanks to all. The staff were obviously under pressure but I couldn’t see any reason for anyone to complain. First class service all round

Suggested improvements
Cannot think of anything as I was most impressed

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
23rd July 2024


The staff were very good and caring

Suggested improvements
I was advised I was going to have a blood test and xray but neither if these happened. I was also advised by 111 that I had a 16.30 "appoi tment" at A&E but this was not the case and I had to wait a number of hours before being seen by a doctor. I finally saw a doctor at 24.00 and left at 0200 the next day

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
23rd July 2024


From arriving to discharge I cannot fault the care I received from the doctors ,nurses, porters & tea ladies , I owe them all my deepest gratitude and thanks

Suggested improvements
Nothing given the sheer amount of patients to be dealt with and pressure the staff all work understand the hours they putbin

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
23rd July 2024


Took 8 hours just to give me painkillers and a slung! I was hit by a xar and broke my bones! TERRIBLE SERVICE.

Suggested improvements
Treat me quicker and check up on me

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
22nd July 2024


There was a long wait not knowing what was taking so long for the urgent blood test results for Potassium count took four hours when I was told it would only take an hour or so. Even the initial Doctor was wondering what took them soo long. After all that the blood tests done were not sufficient enough and had to repeat the blood test and another unexplained wait for another three hours despite the urgency. It seemed the delay in the blood testing could have resulted in giving the wrong results.

Suggested improvements
Urgent blood test bottles to be marked URGENT and with red coloured caps for the laboratory to deal with strictly urgently to avoid any complications and undue delays saving patients’ and doctors’ time.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Ash Ward
22nd July 2024


All the morning and night staff including the cleaners were all very caring and helpful. I was also very impressed with the level of cleanliness and hygiene in the ward. Obviously it is not expected for the toilets to be very clean as it is how patients leave it.

Suggested improvements
It got very noisy at times as the male ward was next door. I also personally think when staff are handing over the meetings should be in another room as patient confidentiality is very important

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Iris Ward
22nd July 2024


All the staff on this ward were very friendly and kept me updated on what was happening. The care I received was great.

Suggested improvements
Nothing I can think of.

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of King George’s - Accident & Emergency
20th July 2024


I came in after being hit by a vehicle and the doctor said to me that everything is ok,he also asked my there is nothing I can do for you,but I had a dislocated finger but doctor failed to see it,then after about 9 days I went to newham general emergency and they said I have a dislocated finger and treated me

Suggested improvements
Diagnosed the situation and listened to me rather than rush me out

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Rheumatology Outpatients
18th July 2024


Really friendly and caring team. Listened to everything I said and explained everthing to me in terms i cold understand. Well done

Suggested improvements
I can't think of anything that would improve a great team

Experience
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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