Average ratings
Reviews
The care I received from the start including ambulance staff was excellent I was treated in a timely manner with care and compassion
On this occasion the treatment received was excellent
Thorough and explained easily.
Lovely lady
It was fine
Was listened to and received treatment same day
Faster appointment. Was 4yrs since last seeing the rheumatologist and my disease has progressed a lot in that time.
All of the staff were professional and friendly .
Nothing I can think of.
Staff very friendly and best blood test ever
Very good expirence
I had a total hip replacement on 1st February, performed by Mr Mudussar Ahmad. From my stay on the ward, my surgery, my after care with the COPE Team, everything was faultless. I could not have had better care from my surgeon and ward staff. I cannot thank them enough.
Nothing.
I gave the answers above because they were based on my experiences never the less I was gravely distressed at times about the open and loud manner in which some of your staff openly and regularly were disloyal and negatively discussed their manager and because they were careless and thoughtless about whether patients were hearing all that was being said.
I wish to suggest that the trust addresses this unprofessional issue as matter of immense significance in the training of their staff and in your terms and conditions of engagement.
Many thanks
You could include a line in your procedures about consequences of disloyalty by all staff and its impact particularly on elderly patients as confidence is important for the professional work done by so many of your staff.
Just for the record I and my family found the Sister of the ward an example worthy of praise for her commitment and approach.
I couldn’t fault any of the staff. They kept me informed throughout the time I was there and put me at ease
Nothing needs to be improved
Doctors and nurses take a real pride and care in their work. Suzette(RN on ash ward) is kind, empathetic and takes a real pride in her work and making people as comfortable as possible. Dr Brook was brilliant in both a&e and on the ward, took the time to explain everything and keep me update and came back when he had answers. Anita (matron) did a sterling job of chasing up a new bed for me and keeping me updated each step of the way. They are all a real credit to the trust and made my time in hospital so much more comfortable
I was in a bed for 8 days and counting so far, although staff have been brilliant and are a real credit to the job they do, I did not need a bed for all this time and spent it waiting for a neuro bed to become available and a MRI to be done
Absolute awful experience
Beyond words
Punishing and disgusting
Waited for more than 12 hours to be seen by the doctor
Pretty much everything