King Edward VII Hospital

King Edward VII Hospital 2024-05-10 Person 4 5 0

[name removed] is very polite, explaining and listening well and seems to genuinely care for his patients.

Examination room is overheated. Apparently heating can't be regulated individually. Installing thermostats would save the NHS money in the long run and make staff & patients more comfortable.

King Edward VII Hospital 2024-05-08 Person 5 5 0

I was well heard and was explained everything to my satisfaction and my concerns were answered in detail. I was well satisfied

These type of meetings should be arranged earlier during patients’ problems so that lot of NHS money and time is saved and patients are well informed and warned of implications for future!!!

King Edward VII Hospital 2024-05-08 Person 5 5 0

Procedure fully explained beforehand and during. Ensured I was comfortable at all times.

Nothing comes to mind.

King Edward VII Hospital 2024-05-08 Person 5 5 0

Appointment was easy to get at a time and day that was convenient for me. Staff were friendly and helpful.

Nothing I had a very positive experience thank you.

King Edward VII Hospital 2024-05-07 Person 5 5 0

Excellent audiologist who listened carefully to issues and made relevant adjustments. Really good interaction.

None

King Edward VII Hospital 2024-05-03 Person 5 5 0

It was easy to get an appointment and the staff were flexible in fitting me in and helping with my needs. The appointment was on time and everyone I saw was friendly and helpful.

There was not anything on this occasion that I can think of.

King Edward VII Hospital 2024-05-03 Person 4 5 0

For all the reasons above althoigh phone line was not clear so struggled a little to hear all she said clearly.

Better phone line

King Edward VII Hospital 2024-05-03 Person 5 5 0

Staff are very friendly and professional

N/a

King Edward VII Hospital 2024-05-03 Person 4 5 0

Telephone call, clear guidance and allowed plenty of opportunities to ask questions.

Nothing immediately springs to mind

King Edward VII Hospital 2024-05-03 Person 5 5 0

Always kind and caring

No