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King Edward VII Hospital
2024-03-27
Person
5
5
0
27th March 2024
(26/Feb/2024)
[name removed] (audiologist) was very helpful and attentive and thorough throughout the session. Excellent service :-)
Hopefully back soon when the new ear mould (for my right ear) is ready for fitting
Suggested improvements
If possible, please consider taking on at least some basic form of ear cleaning (wax removal) service (eg just prior to having ear mould impressions taken) as currently performed by a different department (ENT) Especially as currently the need for cleaning being identified and then having to wait weeks for an available ENT appointment for what appears to be a simple quick procedure and then subsequently having to wait a further lengthy period for the actual impression appointment (by which time, the need for cleaning may again be required...)
In this way, the whole process of getting ear mould impressions (including any cleaning as required) could all be achieved within the one appointment slot - surely a "win-win" situation all around...?
-> anything more complex/involved could still be referred to ENT